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Riskified

Riskified

Overview

What is Riskified?

Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a…

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Recent Reviews

Riskified User Review

8 out of 10
September 05, 2023
Incentivized
We use Riskified to prevent CNP fraud in online payments for hotel bookings and we also use it to prevent ATO

We have different business …
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Highly recommend!

10 out of 10
March 28, 2023
Incentivized
We run several ecommerce businesses, each with a high incidence of fraud. We use Riskified to mitigate our fraud losses. Riskified reviews …
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Riskified Review

10 out of 10
January 04, 2023
Incentivized
We use Riskified to verify all purchase information on orders placed with our company to reduce fraud and risk exposure.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Verified User
Analyst in Other
Hospitality Company, 1001-5000 employees
Verified User
Manager in Finance and Accounting
Hospitality Company, 1001-5000 employees
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Pricing

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Riskified

Riskified

N/A
Unavailable

What is Riskified?

Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://support.riskified.com/hc/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Riskified?

Riskified is an eCommerce fraud management platform that leverages machine learning and a global merchant network to minimize fraud and maximize net revenue for users--supported by a chargeback guarantee and premium partnership models. Riskified offers a chargeback guarantee at any scale, as well as an end-to-end risk management solution set designed to help merchants meet their eCommerce goals.

Riskified states customers benefit from the data derived from every transaction Riskified reviews, not just the ones processed in their own systems. And with more than 400 million shoppers in 180+ countries on the platform, Riskified evaluates millions of transactions every day, data that is fed back into the system, creating a cycle that can drive greater accuracy.

Riskified aims to provide a better way of fraud management, with the goal of helping users unlock better profits while safeguarding their customer experience.

Riskified Videos

Riskified Integrations

Riskified Competitors

Riskified Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesNorth America, South America, EMEA, APAC

Riskified Downloadables

Frequently Asked Questions

Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a global merchant network, the platform identifies the individual behind each online interaction, helping merchants eliminate risk and uncertainty.

Signifyd Commerce Protection Platform, Kount, an Equifax company, and Forter are common alternatives for Riskified.

Reviewers rate Support Rating highest, with a score of 7.4.

The most common users of Riskified are from Mid-sized Companies (51-1,000 employees).

Riskified Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)75%
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Comparisons

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Reviews and Ratings

(37)

Attribute Ratings

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
August 31, 2023

Good Product, good service and great Team

Verified User
Manager in Finance and Accounting
Hospitality Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Riskified to improve customer experience, secure credit card payments, and avoid the impact of chargebacks. We are using the chargeback guarantee, so we don't need to spend much time manually reviewing them. Riskified also disputes fraud chargebacks with banks for us in an efficient way. We only use it for non-PSD2 transactions.
Pros and Cons
  • Fraud prediction
  • Reduce friction
  • Improve acceptance rate
  • Customize dashboards and webapp
  • More help to integrate the product
  • more detailed reports about fraud events
Likelihood to Recommend
Riskified is well suited to protect credit card payments in different regions, especially in the non PSD2 environment. It is very useful when you want to avoid manual review and be 100% preventively especially for products and services that can be delivered very last minute
August 07, 2023

Great add-on and compliments how we do business.

Verified User
Manager in Other
Retail Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Minimizing friction on customer facing verification options. Increasing our acceptance while reducing fraud and improving our customers overall experience. Since having Riskified enabled in our processing flow and checks, their product has become an essential part of our day to day operations and maintaining the high service levels that our customer have come to expect and enjoy while shopping on our site.
Pros
  • Identifying Fraud
  • Additional data surrounding their decision
  • Communication with us as a team.
Likelihood to Recommend
The their product fits for us at post check out for decision of approval or decline. The approval has provide a lift to our manual review team with volume that is taken off of the teams plate. Their declined decision provides an added a layer for the review agent to take into account with their overall and final decision.
January 04, 2023

Riskified Review

Verified User
Manager in Professional Services
Automotive Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Riskified to verify all purchase information on orders placed with our company to reduce fraud and risk exposure.
Pros and Cons
  • Fraud Prevention
  • Risk Management
  • Professional & Easy to Use Web App
  • Post transaction reporting
  • Back-end/followup reporting
Likelihood to Recommend
Great application and easy to use for the staff. Reviewing all customer-placed and web-placed orders has been great.

The services that Riskified provides allow our company to review more orders more quickly, adding to our revenue stream.
April 22, 2022

Riskified, accurate fraud prevention.

Verified User
Engineer in Information Technology
Internet Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Our organization uses Riskified in order to resolve possible chargebacks and fraud. It makes us feel safe when making payments in different locations because we can request refunds in case of chargeback fraud. It is compatible with different platforms, including payment gateways such as Stripe and Deco, which allows us to carry out secure transactions.
Pros and Cons
  • It's easy to use.
  • Accurate detection of fraudulent orders.
  • Integrates with Salesforce.
  • It is compatible with Deco and Stripe.
  • PayPal compatibility is not very good in my opinion.
Likelihood to Recommend
Riskified is a good option if you are an eCommerce. It facilitates the verification of fraudulent orders, offers visibility to the history of rejected orders, and facilitates detection and cancellation before orders are processed. It is also compatible with various e-commerce platforms such as Magento Commerce and PrestaShop, as well as PayPal, Stripe, and Deco, excellent payment solutions.
March 18, 2022

Easy-to-use software for fraud management

Verified User
Contributor in Customer Service
Consumer Goods Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Riskified to assess fraud in our customer orders. Riskified helps us scope out fraudulent orders and we process every order through the platform!
Pros and Cons
  • Ease of use/ UX
  • Identifies trends on a macro level
  • Response time/support
  • Missing functionality/ explanation: not having full understanding why some orders with multiple "red flags" are accepted/approved by Riskified
  • Missing functionality: It would be great if there was an option to resubmit an order after approving a second look (so that the customer doesn't have to place a second order)
  • The support I've received isn't always uniform (sometimes the agent will ask me to provide additional information about an order, sometimes they won't. It seems to be random?)
Likelihood to Recommend
Riskified has been very well suited for high volume orders, where we cannot comb through every transaction. It also works very well at identifying trends and working through chargebacks for our business. A scenario in which Riskified is less appropriate is for rewards orders (sometimes customers will place $0 orders redeeming their rewards, that Riskified has canceled) or maybe for a smaller business.
March 17, 2022

One solution for mitigating fraud risk

Verified User
Analyst in Other
Retail Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use it for mitigating fraud risk and improving customer experience. The app is seamless and great to use. The dashboards are easy to alter share and understand. Clear reasons for the rejection of an order are given. Our approvals rates have improved over time and I am a fraud analyst who constantly monitors the approval/rejection rates
Pros and Cons
  • Dashboards
  • Reasons for rejection are clear
  • accuracy of decisions made
  • Declines are sometimes done just based on order value, later approved when the amount is split
  • Exporting size capabilities
  • export scheduling capabilities
  • download export directly than link going to mail
Likelihood to Recommend
I believe Riskified is best suited for the retail industry. The tool has a great UI interface which can help agents and analysts filter and look for exactly what they need or are looking for. The order level information is clearly presented and the graphical representation is great as well. the tool can improve on scheduling reports/exports.
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